Last updated: July 5, 2026

Chap’s Automotive Repair respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, contact us, or request service.

Information We Collect

We may collect information that you provide through our website, contact form, phone calls, text messages, emails, or other communication.

This may include:

Name
Phone number
Email address
Vehicle year, make, and model
Vehicle location or service area
Description of the vehicle issue
Photos or files you choose to send
Appointment details
Payment-related information, if applicable

How We Use Your Information

We use your information to:

Respond to service requests
Provide quotes or estimates
Schedule appointments
Communicate about your vehicle or repair
Order or confirm parts
Complete requested services
Improve our customer service
Maintain business records
Follow legal, tax, or safety requirements

Phone Calls, Texts, and Emails

By contacting Chap’s Automotive Repair, you agree that we may respond using the contact information you provide. This may include phone calls, text messages, or emails related to your service request, appointment, quote, repair, or follow-up.

We do not sell your personal information.

Sharing Your Information

We may share limited information only when necessary, such as:

With parts suppliers to confirm vehicle parts
With payment processors to complete payment
When required by law, court order, or legal process
When needed to protect our business, customers, or property

We do not sell, rent, or trade your personal information to third parties for marketing.

Website and Analytics

Our website may collect basic technical information such as browser type, device type, pages visited, and general website usage. This information may be used to improve the website and understand how visitors use it.

Cookies

Our website may use cookies or similar tools to improve website performance and user experience. You can adjust your browser settings to refuse cookies, but some parts of the website may not work properly.

Data Security

We take reasonable steps to protect the information you provide. However, no website, email, text message, or online system can be guaranteed 100% secure.

Third-Party Links

Our website may contain links to third-party websites, such as payment providers, map services, social media pages, or other resources. We are not responsible for the privacy practices or content of those third-party websites.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

Your Choices

You may contact us to request that we update, correct, or delete certain personal information, unless we need to keep it for business, legal, tax, or safety reasons.

Changes to This Privacy Policy

Chap’s Automotive Repair may update this Privacy Policy at any time. Updates will be posted on this page with a new “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Chap’s Automotive Repair
Service Area: Cumming, GA and nearby areas
Phone/Text: [Your Phone Number]
Email: [Your Email]